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Retail sales training

Retail selling skills training courses, seminars and workshops


If you are not alone on the marketplace?
If you want to have loyal customers and clients?
If you need your employees to sell more and better than competition?


Our "Business Knowledge" retail selling skills training courses, seminars and workshops would greatly increase your employees selling skills and sales performance.

RS01 - Training ‘Practical retail selling skills’ - 1 day

How to use the effective retail selling system? - Trainer: Miodrag Kostic
Learn how to make the first contact with customers? How to communicate the right information? How to up-sell, cross-sell? How to teach effective sales methodology?

RS02 - Training ‘Retail selling and customer loyalty’ - 2 days

Sell retail and gain loyal customers? - Trainers: Miodrag Kostic and Danijel Tavcioski
Learn how to use successful sales methodology? How to recognize and adopt to various customer types? How to gain and keep loyal customers? Learn how to work in teams?

RS03 - Training ‘Retail selling academy program’ - 3 days

3 days (full) retail selling program? - Trainers: Miodrag Kostic and Danijel Tavcioski
How to use successful sales methodology? How to recognize customer types and sell retail? How to gain and maintain customer loyalty? Learn how to become successful salesman?

Download the sample of our 'Retail Selling Training' Power Point presentation (1.2 MB)
Check out our sales training courses:

(1) In-house Training ‘Practical retail selling skills’ - 1 day

(2) In-house Training ‘Retail selling and customer loyalty’ - 2 days

(3) In-house Training ‘Retail selling academy program’ - 3 days

(4) In-house Training ‘Direct personal-selling skills’ - 2 days

(5) In-house Training ‘Telephone selling skills’ - 2 days

(6) In-house Training ‘Personal selling skills’ - 1 day

(7) In-house Training ‘Customer loyalty programs’ - 1 day

(8) In-house Training ‘Convincing sales presentation’ - 2 days

(9) In-house Training ‘Effective sales negotiations’ - 2 days

(10) In-house Training ‘Sales plan and selling strategy’ - 3 days


(11) In-house Training ‘Telephone debt collection’ - 3 days


These in-house trainings are available in English language to organizations throughout the Balkans, Southern Europe, Mediterranean and Middle East region in:
Albania, Algeria, Armenia, Azerbaijan, Bahrain, Bulgaria, Croatia, Cyprus, Dubai, Egypt, Georgia, Hungary, Gibraltar, Greece, Iran, Iraq, Israel, Italy, Jordan, Kuwait, Lebanon, Libya, Malta, Monaco, Montenegro, Morocco, Oman, Portugal, Qatar, Rhodos, Romania, Saudi Arabia, Serbia, Slovenia, Spain, Syria, Tunisia, Turkey and United Arab Emirates.

Please contact us at: info@businessknowledge.biz, or call: +381 63 60 80 26