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Retail sales training

Retail selling skills training courses, seminars and workshops


If you are not alone on the marketplace?
If you want to have loyal customers and clients?
If you need your employees to sell more and better than competition?


Our "Business Knowledge" retail selling skills training courses, seminars and workshops would greatly increase your employees selling skills and sales performance.

RS01 - Training ‘Practical retail selling skills’ - 1 day

How to use the effective retail selling system? - Trainer: Miodrag Kostic
Learn how to make the first contact with customers? How to communicate the right information? How to up-sell, cross-sell? How to teach effective sales methodology?

RS02 - Training ‘Retail selling and customer loyalty’ - 2 days

Sell retail and gain loyal customers? - Trainers: Miodrag Kostic and Danijel Tavcioski
Learn how to use successful sales methodology? How to recognize and adopt to various customer types? How to gain and keep loyal customers? Learn how to work in teams?

RS03 - Training ‘Retail selling academy program’ - 3 days

3 days (full) retail selling program? - Trainers: Miodrag Kostic and Danijel Tavcioski
How to use successful sales methodology? How to recognize customer types and sell retail? How to gain and maintain customer loyalty? Learn how to become successful salesman?

We do not teach cheap NLP tricks, complicated sales techniques or secret closes. We use the most advanced sales methodology based on David Sandler, Antony Robbins, Dale Carnegie, Harry Beckwith, Tom Hopkins and Ron Martin selling systems.

Our goal is not a quick sale (just for the profit), but selling to gain and maintain loyal customers, as the only way of achieving sustained growth.


Download the sample of our 'Retail Selling Training' Power Point presentation (1.2 MB)

These in-house trainings are available in English language to organizations throughout the Balkans, Southern Europe, Mediterranean and Middle East region in:
Albania, Algeria, Armenia, Azerbaijan, Bahrain, Bulgaria, Croatia, Cyprus, Dubai, Egypt, Georgia, Hungary, Gibraltar, Greece, Iran, Iraq, Israel, Italy, Jordan, Kuwait, Lebanon, Libya, Malta, Monaco, Montenegro, Morocco, Oman, Portugal, Qatar, Rhodos, Romania, Saudi Arabia, Serbia, Slovenia, Spain, Syria, Tunisia, Turkey and United Arab Emirates.

Please contact us at: info@businessknowledge.biz, or call: +381 63 60 80 26