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Learn retail selling skills 1 day sales seminar training
How to acquire and successfully use effective sales methodology?
Intensive one day retail sales training-workshop that will give your staff propper attitude and competence to maximise sales and create long-term customer loyalty.
Expected result: Sales people using methodological-systematic approach to retail selling.
12 easy steps to success
- How to make the first contact - the right impression?
- How to position yourself in relation to your customer?
- How to open the communication with your customer?
- How to communicate what is your store all about?
- How to give the right information on specific products?
- How to overcome the obstacles during selling process?
- How to get your customer to make the buying decision?
- How to tell your customer to buy the product - close the sale?
- How to up-sell and earn more per each sale?
- How to cross-sell and make additional sales?
- How to build lasting relationship with your customers?
- How to get your customers to recommend you?
Practical competency-based retail selling training-workshop is highly interactive, with role-playing to practise the acquired selling skills.
Download the training plan (PDF)
Our goal is not a quick sale (just for the profit sake), but selling to gain and maintain loyal customers, as the only way of achieving sustained growth.
1 business day training (7 hours)
Trainer - Miodrag Kostic - Director of VEZA d.o.o.
Miodrag Kostic has owned and managed "The T-Gallery", chain of upscale retail stores on prestigious locations at “South Street Seaport, New York”, and “Aloha Tower Marketplace, Honolulu”. (from 1991-1999)
- Owned and operated businesses in USA for 15 years (New York and Honolulu)
- Owner of business consulting agency “Web Consulting Honolulu” from 1998
- Business and web consulting services to leading Hawaiian corporations like: Maui Divers, Imagitel, Life Foundation, Maui Goose …
- From February 2004 co owner and director of VEZA Inc. business consulting agency
- Business consulting and education services to leading companies in Serbia and the region, Zorka Pharma, NIS, JamaxM, Almex, Pogodak, AMIS Telecom, F-Secure …
- Guest lecturer at international events-congresses: E-Trgovina Palic, IT Seminar ...
- Innovation management consalting certificate (Brighton University, UK)
- Published over 100 articles on business-marketing in Emagazin and COM magazin
Albania, Bulgaria, Croatia, Cyprus, Dubai, Egypt, France, Georgia, Hungary, Gibraltar, Greece, Israel, Italy, Malta, Monaco, Montenegro, Portugal, Romania, Serbia, Slovenia, Spain, and Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Australia, New Zeland, Canada, Belize, Bahamas, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama.
Also available in 2 day and 3 day programs:
